When you come to one of our clinics for the first time we are legally bound to ask you to sign a form in which you grant us permission to keep your medical records on file.
When you see the doctor he or she will ask you if you have a medical history or if you are taking any medication. Please bring current medication with you as well as details of existing or recent medical conditions. To prescribe medication safely it is very important for us to have this information.
You can come for a consultation at Euro Clinica la Noria in Benidorm and Euro Clinica Albir in Albir between 10:00 am and 12:00 noon without a prior appointment. Afternoon surgery is by appointment only. In the period April - September consultations by appointment only. In Albir in the morning and in La Noria in the afternoon. So in this period La Noria is closed in the morning.
At Euro Clinica Rincon in Benidorm consultation is by appointment only.
You can make an appointment either by phoning the clinic you want to visit or by calling in personally.
You can request a house call if you are too ill to come to the clinic, telephone number (+34) 965 867 801. We will need to know exactly where you are (name and room number of the hotel, name and number of the apartmentbuilding, address and house number of the chalet or villa, etc.).
We carry out house calls within the area bordered by and including la Cala de Finestrat and the village of Altea. If you find yourself outside this area you can still get in contact with us to ascertain whether or not we can visit you.
For urgent medical assistance outside the normal office hours you can telephone our out-of-hours GP service, telephone number (+34) 965 867 801. When you call this number you will be put through directly to an English speaking doctor. He or she will take your details (e.g. name, whereabouts, insurance details) and assess your symptoms before deciding upon the most appropriate course of action, such as:
- Inviting you to visit our out-of-hours consulting hour in Euro Clínica La Noría in Benidorm (11:00 am to 12:00 noon)
- Making a home visit
- Sending an ambulance
In the event of a potentially life-threatening emergency and we are not reachable (due to technical problems), call 112 directly.
On Saturdays and on Spanish public holidays there is a consulting hour for emergencies in Euro Clínica La Noria in Benidorm from 11:00 am to 12:00 noon. On Sundays there is no "walk in" consulting hour. But the doctor can always be reached on (+34) 965 867 801 and see you if necessary.
If you are not a registered patient in one of our clinics you can see a doctor for repeat prescriptions. If you are a regular patient you can leave the empty boxes at the reception and collect the prescription the following day. If you need repeat prescriptions for sleeping medication, tranquilizers (benzodiazepines) or anti depression medication, the doctor will have to see you in person.